Last updated: April 2025

1. Who We Are

Black & White Peptides Ltd (“we”, “us”, “our”) is a company registered in England & Wales under company number 16876162, with registered office at 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ. We are committed to protecting your privacy and handling your personal data responsibly. Contact: sales@blackandwhitepeptide.co.uk.

2. Information We Collect

We may collect the following information when you place an order or contact us:

• Name and contact details (email, phone number)
• Delivery address
• Order history and product preferences
• Communication records (WhatsApp messages, emails)
• Website usage data (cookies, analytics)

3. How We Use Your Data

• To process and fulfil your orders
• To communicate with you about your orders
• To respond to your enquiries
• To improve our products and services
• To comply with legal obligations

4. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data with:

• Delivery partners (Royal Mail, DPD) to fulfil orders
• Payment processors to handle transactions
• Legal authorities if required by law

5. Data Security

We take reasonable measures to protect your personal data from unauthorised access, alteration, or destruction. Communication via WhatsApp is end-to-end encrypted.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

To exercise any of these rights, contact us at sales@blackandwhitepeptide.co.uk.

7. Cookies

This website may use essential cookies for functionality. We do not use tracking or advertising cookies.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact

For any privacy-related queries, contact us:

• Email: sales@blackandwhitepeptide.co.uk
• WhatsApp: +44 7988 579976